We Need More “Heart and Soul” in the Age of “Mind and Strength”
Michael Lee Stallard
NOVEMBER 9, 2010
As human beings we have emotions, hopes and dreams, a conscience, and deeply felt human needs. Many customers can sense this. When relationships with customers are not established or nurtured, such as in my wife’s case, an opportunity to develop customer loyalty is missed. why is everyone smiling?
239 
Let's personalize your content