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Featured Leading Voice: Chip Bell

Lead Change Blog

APRIL 1, 2016

” Following graduate school and the military (including a tour of duty as an infantry unit commander in Viet Nam) Chip was director of management and organizational development for NCNB (now Bank of America). Getting a book endorsement from Seth Godin. Being on CNBC, Fox Business, CNN and ABC pitching a new book. trustworthiness.

Levitt 150
Levitt Godin Customer Loyalty Airlines 150
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We Need More “Heart and Soul” in the Age of “Mind and Strength”

Michael Lee Stallard

NOVEMBER 9, 2010

Many customers can sense this. When relationships with customers are not established or nurtured, such as in my wife’s case, an opportunity to develop customer loyalty is missed. This applies to those we work alongside, our suppliers, and our customers. why is everyone smiling? why is everyone smiling?

Customer Loyalty 239
Customer Loyalty McCarthy Godin Self-aware 239
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