Remove Customer Loyalty Remove Innovation Remove Loyalty Remove Simon
article thumbnail

How Senior Executives Find Time to Be Creative

Harvard Business Review

After all, every company wants to be at the forefront of its industry and on the cutting edge of innovation. To find out, I spoke to some of the most innovative leaders across key industries, from technology to consulting to manufacturing. Hannah Jones, Chief Sustainability Officer and VP of the Innovation Accelerator at Nike, Inc.,

article thumbnail

Are Uber and Facebook Turning Users into Lobbyists?

Harvard Business Review

Uber, Airbnb, Lyft, 23andMe, and other companies working around or, in some cases, outright ignoring existing regulations have found customer loyalty to be an asset in their conversations with lawmakers and regulators. Rinse and repeat, over and over. Limited resources are valuable.