Harvard Business Review

SEPTEMBER 29, 2016

Leaders with a passion for developing employees’ skills, and those who understand the need to transfer knowledge among generations of workers, know how important it is to link in-house education to strategic planning. Take architectural and engineering firm EYP as an example.

Organization 8

Organization Development Mentor Incentives 8

Harvard Business Review

SEPTEMBER 5, 2013

Yet here is the challenge you face as a senior executive: You cannot manage your knowledge workers in the traditional and intrusive way you might have done with manual workers. Knowledge workers own the means of production — their brains. Knowledge management Managing people Productivity'

Productivity 8

Productivity Products Peer Review Short-term 8

Harvard Business Review

JUNE 27, 2016

A large high-technology company had established an innovation center in one of their U.S. Given the China site’s historical emphasis on high quality software development, incorporating regular input from customers was seen as contrary to good engineering practice so developers didn’t adopt the approach. It made sense.

Innovation 10

Innovation Altman System Technology 10