Harvard Business Review

DECEMBER 18, 2014

Asked if he would be willing to share his hard-earned knowledge with others in the company before he retired, the engineer laughed. ” There we had it in one concise capsule: a few of the reasons why retirees refuse to share their experience-based, business-critical knowledge — what we call deep smarts. .”

How To 9

How To Incentives Mentor Engineering 9

Harvard Business Review

OCTOBER 9, 2014

Although it might seem that greater control and stronger enforcement are beneficial—it is important for firms to protect key trade secrets, after all—the evidence shows that these changes critically undermine employee incentives to learn and innovate. They invest less in acquiring knowledge, reducing their skills and innovativeness.

Incentives 12

Incentives Policies Innovation Human Capital 12

Harvard Business Review

SEPTEMBER 5, 2013

Yet here is the challenge you face as a senior executive: You cannot manage your knowledge workers in the traditional and intrusive way you might have done with manual workers. Knowledge workers own the means of production — their brains. Knowledge management Managing people Productivity'

Productivity 8

Productivity Products Peer Review Short-term 8

Harvard Business Review

MARCH 29, 2013

A scientist or engineer would retire from the organization, wait the mandatory six months, and then field a call from a former manager with an offer to re-engage. And it was that lull in departures which allowed the organization to redesign some of its incentives, practices and culture.

Consultative 8

Consultative Competitive Advantage Long-term Incentives 8

Harvard Business Review

JUNE 27, 2016

Given the China site’s historical emphasis on high quality software development, incorporating regular input from customers was seen as contrary to good engineering practice so developers didn’t adopt the approach. Implicit in these systems is the assumption that individual workers own their knowledge.

Innovation 9

Innovation Altman System Technology 9

Harvard Business Review

SEPTEMBER 29, 2016

Leaders with a passion for developing employees’ skills, and those who understand the need to transfer knowledge among generations of workers, know how important it is to link in-house education to strategic planning. Take architectural and engineering firm EYP as an example.

Organization 8

Organization Development Mentor Incentives 8