Harvard Business Review

DECEMBER 18, 2014

Asked if he would be willing to share his hard-earned knowledge with others in the company before he retired, the engineer laughed. ” There we had it in one concise capsule: a few of the reasons why retirees refuse to share their experience-based, business-critical knowledge — what we call deep smarts.

How To 10

How To Incentives Mentor Engineering 10

Harvard Business Review

OCTOBER 9, 2014

Although it might seem that greater control and stronger enforcement are beneficial—it is important for firms to protect key trade secrets, after all—the evidence shows that these changes critically undermine employee incentives to learn and innovate. They invest less in acquiring knowledge, reducing their skills and innovativeness.

Incentives 13

Incentives Policies Innovation Human Capital 13

Harvard Business Review

SEPTEMBER 5, 2013

With scarcely any help from management, knowledge workers can increase their productivity by 20%. Yet here is the challenge you face as a senior executive: You cannot manage your knowledge workers in the traditional and intrusive way you might have done with manual workers. And who doesn''t want more hours in the day?

Productivity 8

Productivity Products Peer Review Short-term 8

Harvard Business Review

MARCH 29, 2013

A scientist or engineer would retire from the organization, wait the mandatory six months, and then field a call from a former manager with an offer to re-engage. And it was that lull in departures which allowed the organization to redesign some of its incentives, practices and culture.

Consultative 8

Consultative Competitive Advantage Long-term Incentives 8

Harvard Business Review

JUNE 27, 2016

Managing Across Cultures. Given the China site’s historical emphasis on high quality software development, incorporating regular input from customers was seen as contrary to good engineering practice so developers didn’t adopt the approach. In some cases, they left for companies where managers were more hands-on.

Innovation 10

Innovation Altman System Technology 10

Harvard Business Review

SEPTEMBER 29, 2016

Leaders with a passion for developing employees’ skills, and those who understand the need to transfer knowledge among generations of workers, know how important it is to link in-house education to strategic planning. Take architectural and engineering firm EYP as an example. How talent management is changing.

Organization 8

Organization Development Mentor Incentives 8