Harvard Business Review

OCTOBER 9, 2014

Although it might seem that greater control and stronger enforcement are beneficial—it is important for firms to protect key trade secrets, after all—the evidence shows that these changes critically undermine employee incentives to learn and innovate. They invest less in acquiring knowledge, reducing their skills and innovativeness.

Incentives 13

Incentives Policies Innovation Human Capital 13

Harvard Business Review

SEPTEMBER 5, 2013

Yet here is the challenge you face as a senior executive: You cannot manage your knowledge workers in the traditional and intrusive way you might have done with manual workers. Knowledge workers own the means of production — their brains. Knowledge management Managing people Productivity'

Productivity 8

Productivity Products Peer Review Short-term 8

Harvard Business Review

JUNE 27, 2016

Given the China site’s historical emphasis on high quality software development, incorporating regular input from customers was seen as contrary to good engineering practice so developers didn’t adopt the approach. In India, workers yearned for regular promotions as tangible indicators of their career growth.

Innovation 10

Innovation Altman System Technology 10