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A Board Director's Perspective on What IT Has to Get Right

Harvard Business Review

Recent, well-documented examples include Progressive Insurance''s use of predictive modeling in the property and casualty insurance space and the many industrial manufacturing companies that are generating almost all their margin and profit from after-sale, value-added services based on information generated by embedded sensors.

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Firms Need a Blueprint for Building Their IT Systems

Harvard Business Review

The discipline of enterprise architecture (EA)—creating and adhering to an overarching plan for building IT systems—has been around for some time. As incumbent businesses are increasingly threatened by digitally oriented disruptors, the operating model is as important as the innovative design of the business model.

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