The Most (and Least) Empathetic Companies
Harvard Business Review
NOVEMBER 27, 2015
Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. Alibaba Group. There is a direct link between empathy and commercial success. compared to weighted average of 5.2% Procter & Gamble.
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