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How to Build Trust with Colleagues You Rarely See

Harvard Business Review

This is a particular challenge for global teams, where employees may only be in contact with one another over email at different times of the day and night. With this in mind, there are two types of trust— swift trust and passable trust —that are useful to understand for people who work in global organizations.

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How to Gain Credibility When You Have Little Experience

Harvard Business Review

How can the credibility paradox be solved? In a new initiative at Brandeis University’s Perlmutter Institute for Global Business Leadership , we’re studying this exact problem. Find out what specific types of knowledge people in your industry crave — and lack — and build your area of expertise around it.

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