The Practical Leader

NOVEMBER 9, 2011

Review of The Culture Cycle (James Heskett) and key frameworks from it. We’re offering a more interactive webinar on November 29 at 1:00 EST (Toronto/New York time zone). To keep interaction manageable, spots in this webinar are very limited. Excerpts and key findings from Beyond Performance.

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Heskett Emotional Intelligence Webinar Human Resources 49

Harvard Business Review

JUNE 28, 2012

Heskett describes how an effective culture can account for up to half of the differential in performance between organizations in the same business. Heskett discusses how to calculate the economic value of culture through the "Four Rs" of referrals, retention, returns to labor, and relationships with customers. Heskett.

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Heskett Webinar Influence Innovation 13

Harvard Business Review

JULY 3, 2012

In this HBR webinar, James L. Heskett introduces a powerful conceptual framework for managing culture change and shows it at work in a real-world setting. Heskett's "culture cycle" identifies policies, practices, measures, and behaviors that are crucial to moving cultures forward. View webinar: A conversation with James L.

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Heskett Webinar How To Policies 10