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Hospitals Can’t Improve Without Better Management Systems

Harvard Business Review

In all of the loud and necessary debates over how to reform health care in the United States before it bankrupts the country, there is one element that has been continually overlooked: the management systems employed by hospitals. This 20 th century system essentially has leadership establishing objectives for managers to achieve.

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The Management Thinker We Should Never Have Forgotten

Harvard Business Review

Institute on-the-job training. Alternatively, learn the capabilities of processes and how to improve them. Management by objectives, quotas, incentive pay, business plans, put together separately, division by division, cause further loss, unknown and unknowable. Work to constantly improve quality and productivity.

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