Human Capital Marketing Operations Taylorism 
N2Growth Blog
SEPTEMBER 28, 2020
In the years that have passed, we’ve continued to expand and refine the list by looking for CHROs able to innovate and outperform their peers regardless of current market dynamics in play at the time. Remember, it’s the people and culture who enable technology and marketing success – not the other way around. ?.
Harvard Business Review
JUNE 7, 2013
The digital marketer who effectively runs Qantas Airlines'' highly regarded — and very successful — loyalty program has an unusual iPad problem. I''ve personally and professionally experienced similar pathologies experiencing "customer support" from credit card companies, financial services firms, airlines and telecoms operators.
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