Moving on from ROI to ROE, a Return on Empathy
Strategy Driven
JANUARY 17, 2014
Increasingly, to create sustainable customer relationships, businesses must attend to innovations in psychology, and invest in the emotional needs of their customers. Those making this shift will gain a significant ROE – Return on Empathy. You just finished reading Moving on from ROI to ROE, a Return on Empathy !
50 
Let's personalize your content