Is It Fun Being Led by You?
Lead Change Blog
FEBRUARY 17, 2016
We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. His excitement came from a genuinely ecstatic space, not a feature he donned like a mask to attract attention or influence an outcome. The benefits were significant.
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