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Managing With a Conscience

Leading Blog

Sonnenberg believes that leaders who have a jaded view of intangible assets will never make the commitment required to reap their full potential. An innovative and creative environment and mindset that reinvents itself every day. And this is true in the social media environment, too.

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What Apple, Lending Club, and AirBnB Know About Collaborating with Customers

Harvard Business Review

Today, however, by exploiting new digital technologies, firms like Apple, Lending Club, and AirBnB have made customer co-creation of value central to their business models and in doing so now rank among the world’s most innovative and valuable firms. Happy about these results, Ann recommends it to all of her followers on social media.

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