Transforming a Management System – A Case Study From the Madison Wisconsin Police Department
Curious Cat
MARCH 10, 2015
The city begins a quality and productivity (QP) improvement program. Crosby, Peter Senge, Warren Bemis, Tom Peters, Kaoru Ishikawa, and Joseph M. A mission statement is developed by the management team and shared with the department. Experimental Police District (EPD) planning team is created. Edwards Deming, Philip B.
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