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EBM: Deming & Quality

LDRLB

Deming’s 14 Points: Create constancy of purpose and continual improvement where long-term planning replaces short-term reaction. Additionally, his quality management systems influence other models such as Statistical Process Control (SPC) and Total Quality Management (TQM). Leadership deming evidence-based management'

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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

The 1970′s brought the first wave of strategic planning. The quality audit by objective outside communications counsel can also examine the production, marketing and strategic planning functions. Total Quality Management (TQM) is recognized as a prerequisite for survival. Business Strategy Steers the Quality Process.

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Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz ( buy via Amazon ). The New Quality Leadership Workbook for Police. Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership. Step 3: Teach Quality Leadership.