article thumbnail

The Management Thinker We Should Never Have Forgotten

Harvard Business Review

Berwick’s talk began by deftly comparing Frederick Winslow Taylor and W. Berwick’s talk spanned a pantheon of management thinkers to show the audience just how far we have come from Taylor to Deming in the 20th century. Eliminate MBO. Build quality into a product throughout production. Institute on-the-job training.

Deming 11