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Good Leaders Don't Use Bad Words

Harvard Business Review

JUNE 13, 2013

At Australia''s Amplify Festival , former IBM Chairman/Europe Hans-Ulrich Maerki observed that one of the most important organizational and cultural shifts that occurred in the aftermath of IBM''s $3.5 Perfectly good words like "innovation," "quality" and "morale" get flensed of all useful and usable meaning.

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Ulrich Kaizen Innovation Competitive Advantage 8
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Ethics Allegations Will Hurt White House Staffers Even If They Turn Out to Be False

Harvard Business Review

JUNE 2, 2017

Fake news or not, the allegations pose a serious morale problem for anyone working for the White House. Unfortunately, the researchers who study this topic have a rather large “sample size”: Ethical stress is an alarmingly common scourge in organizations. Researchers from Harvard Business School and the U.S.

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Ethics Stress Ulrich Loyalty 8
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