article thumbnail

Blogging on Business Update from Bob Morris (Week of 4/29/13)

First Friday Book Synopsis

Lawler III Gareth Jones HBR How to Use Your Online Network to Test Ideas John Jantsch Keith Sawyer Management Tip of the Day motivation Paul H. Worley Chuck Wall Customer CEO Dave Ross Disney U Doug Lipp Edward E.

Kleiner 80
article thumbnail

It’s About What You Add to the Interaction

Lead Change Blog

In his book Humble Inquiry , Edgar Schein (2013) makes the argument that a good relationship is based on your inquisitiveness and your ability to ask the right questions, rather than how much information you give the other. The basic rule to effectively deal with each category is to add value to the interaction for the other person.

Schein 218