Why Cleveland Clinic Shares Its Outcomes Data with the World
Harvard Business Review
SEPTEMBER 22, 2015
In 2004, CEO Dr. Toby Cosgrove extended the expectation of measuring and publicly reporting outcomes to other clinical areas. When possible, we compare ourselves with recognized benchmarks or simply with ourselves over time. Even if we cannot observe a meaningful trend or benchmark comparison, we report our outcomes anyway.
Let's personalize your content