Do Your Business Process Metrics Measure Up?
Strategy Driven
APRIL 16, 2014
Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Set Clear, Specific Goals – The leaders must have clear goals and they need to articulate them. Want to learn more about BPM metrics?
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