The Rise of the Digital CMO
Harvard Business Review
APRIL 15, 2013
Nevertheless, analog spending still rules, as confirmed by Gartner''s 2013 digital marketing spending report. ROI is often ambiguous and anecdotal, which can relieve the CMO of true accountability. Last year, Gartner predicted that by 2017, the CMO''s technology budget will exceed the CIO''s.
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