Remove 2013 Remove Career Remove ROI Remove Technology
article thumbnail

The Rise of the Digital CMO

Harvard Business Review

Nevertheless, analog spending still rules, as confirmed by Gartner''s 2013 digital marketing spending report. ROI is often ambiguous and anecdotal, which can relieve the CMO of true accountability. Last year, Gartner predicted that by 2017, the CMO''s technology budget will exceed the CIO''s.

CIO 8
article thumbnail

What I Learned from Trying to Innovate at the New York Times

Harvard Business Review

As someone who had spent most of his career working in and cofounding startups, it was big, heady stuff. ” They also measure the value of this activity, and expect to see a real ROI. It was also a resounding failure. As Jeff Stump, a partner there, said to me, “If a pin drops in our network we want to know about it.”