How I Got My Team To Fail More
Harvard Business Review
SEPTEMBER 13, 2013
The KPIs also helped ensure our failures were disciplined failures, not the result of sloppiness. We originally envisioned the metric as a formal KPI in each staffer’s annual performance review. The product manager? Properly managed, it’s a healthy tension. The change was rapid and profound. The site failed.
13 
Let's personalize your content