2015, Call Center and Risk Management

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2015

Call Center

Risk Management

The Big Picture of Business – Avoid the Tired, Trite Terms: Encourage Original Thought, Focus on Priorities and Strategy

Strategy Driven

JANUARY 2, 2015

‘Customer care’ means that customer service is palmed off on some call center. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. . ‘Right now’ is a vendor term for what they’re peddling, rather than what the marketplace really needs. Expect to render good business all the time. All rights reserved.

Strategy

Strategy Strategic Planning Budgeting Risk Management

The Big Picture of Business – Corporate Cultures Reflect Business Progress and Growth.

Strategy Driven

DECEMBER 18, 2015

If problems are handled only through form letters, subordinates or call centers, then management is the real cause of the problem. Customer focused management begins and ends at top management. Management should speak personally with customers, to set a good example for employees. Consider leaving a comment!

Hostile Takeover

Hostile Takeover Management by Objectives Objective Scientific Management

Leadership Digital

The Big Picture of Business – Avoid the Tired, Trite Terms: Encourage Original Thought, Focus on Priorities and Strategy

The Big Picture of Business – Corporate Cultures Reflect Business Progress and Growth.

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