Harvard Business Review

MAY 19, 2016

The heart of differentiation therefore is your company’s ability to develop and promote distinctive products, services, and branded experiences on a consistent basis. But in 2015, CostCo shifted its affiliation to Citigroup’s Visa. which permitted no other card in its popular stores.

IAM 11

IAM Productivity Products Company 11

Harvard Business Review

SEPTEMBER 17, 2014

Further, algorithms cannot (yet, anyway) tap intuition — the soft factors that are not data inputs, the tacit knowledge that experienced managers deploy every day, nor the creative genius of innovators. We need to predict performance for the first quarter of 2015 (1Q15). So what’s the prediction for 2015’s first quarter?

Tacit Knowledge 10

Tacit Knowledge Information Technology Crisis Trends 10

Harvard Business Review

SEPTEMBER 17, 2014

Further, algorithms cannot (yet, anyway) tap intuition — the soft factors that are not data inputs, the tacit knowledge that experienced managers deploy every day, nor the creative genius of innovators. We need to predict performance for the first quarter of 2015 (1Q15). So what should managers, especially leaders, do?

Tacit Knowledge 8

Tacit Knowledge Crisis Trends Follow-up 8