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Avoid Doing the Wrong things Righter…But, “By What Method?”

Deming Institute

Learning to do things “right” is important and all sorts of training exist for doing so, including Lean Six Sigma, Kaizen, Plan-Do-Study-Act, Statistical Process Control, and ISO certifications to name just a few. Leadership and Management. 2015, November). Effectiveness/Efficiency Matrix. ” Want More? References.

Covey 69
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Zero-Based Budgeting Is Not a Wonder Diet for Companies

Harvard Business Review

ZBB has been around for decades, but is currently enjoying a revival driven by powerful investors like 3G Capital Partners, the force behind the 2015 merger of Kraft Foods and H.J. Who would argue that a business should not eliminate unjustifiable costs? It was apparent that others in the company shared this view.

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Great Companies Obsess Over Productivity, Not Efficiency

Harvard Business Review

Six Sigma, process reengineering, spans and layers analysis, and many other tools have helped executives uncover waste in their operations — in effect, identifying labor hours (or materials) that are unnecessary in order to produce the same level of output. The benefits from improving efficiency appear to have petered out.

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A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business Review

Obama nominated Robert McDonald , an Army veteran and experienced executive who had honed his leadership skills during a 33-year career at Proctor and Gamble, to attempt the difficult turnaround. billion, its budget in 2015 was slightly higher than the total gross sales of General Motors. Could the organization turn itself around?