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Business is a Laughing Matter

Lead Change Blog

Other research indicates that people are willing to change vendors to do business with people who know how to develop good relationships. On one flight, the attendant announced, “there might be 50 ways to leave your lover but there are only six exits off this plane so listen up!” Believe me, laughter followed AND bonds were created.

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Personal Needs vs. Customer Relationships

Strategy Driven

Some compile complex Customer Relationship Management algorithms to develop and maintain these relationships. As in all interpersonal relationships, from friendships, to marriage, to company and client, trust and the promise of mutual benefits are the foundation for growth and development. The Powerful Role of Trust.

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