article thumbnail

November 2018 Leadership Development Carnival

Lead Change Blog

He is featured in this audio interview where he shares his experience, knowledge, and best tactics on how to be a leader in the customer service industry. Joel Garfinkle of the Career Advancement Blog submitted 6 Tips for New Managers. ” Follow Steve on Twitter at @SteveDigioia. Development.

article thumbnail

Why Bad Guys Win at Work

Harvard Business Review

And despite the antisocial implications of the dark triad, recent research has highlighted a wide range of career-related benefits for these personality characteristics. You can certainly turn them into career weapons, but the group will generally lose the more you win.