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When Leaders Toss The Script

Lead Change Blog

Actors often spend time training in the art of improvisation. This requires active listening, partnership, and quick thinking. ” Go wild. What did the actor do right? He employed a very simple technique actors have been known to use for centuries. He said “Yes.” ” Saying Yes.

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The Arrogance of Listening

Strategy Driven

I also received calls from managers saying they wanted me to train their teams so they could better listen to each other, and to their clients. Their teams believed they didn’t need training cuz they listened just fine, thanks, that any miscommunication lie on the side of the client/colleague. Yet none of them hired me.

Wilde 51