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Whose Job Is It to Manage Freelancers?

Harvard Business Review

The other one of us cofounded 10x Management , a well-respected talent agency representing top-tier freelance programmers, designers, and other technology professionals. Organizations do better when managers have access to advice and best practice in leading mixed teams. Here’s the problem. This is a big miss.

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How Sephora Reorganized to Become a More Digital Brand

Harvard Business Review

E-commerce players were still figuring things out, and brick-and-mortar stores weren’t really experimenting with technology. Yet based on my own experiences, I believed we could use technology to make shopping more efficient. My advice to anyone starting a company today: Have a tightly integrated CDO and CMO, if not one-in-the-same.

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