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3 Ways to Take Action in the Face of Uncertainty

Harvard Business Review

In the wake of the 2008 financial crisis, U.S. For decentralized authority to succeed, senior managers need to reinforce core principles to guide newly empowered decision-makers. Faster learning, decentralized decision-making, and looking out for unexpected gains are three essentials in that toolkit.

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Sears Has Come Back from the Brink Before

Harvard Business Review

In 1922, Sears’s rural mail-order catalogue business was already facing an existential crisis. Army uses after-action reviews to change course, as the Pascale article explains in excellent detail. A trip through the HBR archives shows just how cutting-edge the company has been in so many ways for so long.

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