How IBM's Sam Palmisano Redefined the Global Corporation
Harvard Business Review
JANUARY 18, 2012
When Palmisano retired this month, the media chronicled his success by focusing on IBM's 21% annual growth in earnings per share and its increase in market capitalization to $218 billion. Instead of formal performance reviews, he regularly engaged in short conversations, focusing on key initiatives. He's personable, but blunt.
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