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3 Changes Retailers Need to Make to Survive

Harvard Business Review

The retailers left standing are those that figure out how to treat disruption as business-as-usual in an industry accustomed to slow, strategic planning. Once given permission to “think the unthinkable” via cross-functional teams, retailers can often realize material impacts on agility and costs.

Retail 10
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A 5-Part Process for Using Technology to Improve Your Talent Management

Harvard Business Review

At the law firm Allen & Overy, the idea of replacing traditional, annual performance appraisals with a technology-enabled continuous feedback system did not come from human resources. Knowing how to use lean, self-managing team methodologies is a prerequisite. It came from a leader within the practice.