Remove Airlines Remove Leadership Styles Remove Management Remove Technology
article thumbnail

Jim Hunter – Servant Leadership Interview Series

Modern Servant Leader

This caffeine giant that former president Howard Behar wrote a book entitled: “It’s Not About the Coffee”, drives success through servant leadership. Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. We’ll teach you our technology.

article thumbnail

Jim Hunter – Servant Leadership Interview Series

Modern Servant Leader

This caffeine giant that former president Howard Behar wrote a book entitled: “It’s Not About the Coffee”, drives success through servant leadership. Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. We’ll teach you our technology.

article thumbnail

3 Ways to Get Your Own Digital Platform

Harvard Business Review

Organizations that manage digital networks (we call them network orchestrators) are different from traditional product and service providers. Airline JetBlue has turned its Twitter account into a highly responsive, 24/7 customer service line. They begin with different values, invest in different assets, and choose different leaders.