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Ladder of Inference

CO2

Overwhelmed by fear and desperate to escape, he winds up killing someone. Organizational psychologist Chris Argyris, a Harvard professor, uses what he calls the “ Ladder of Inference ” to explain how we take actions based upon beliefs–and how our beliefs, in turn, lead us to select observational data.

Argyris 92
article thumbnail

Ladder of Inference

CO2

Overwhelmed by fear and desperate to escape, he winds up killing someone. Organizational psychologist Chris Argyris, a Harvard professor, uses what he calls the “ Ladder of Inference ” to explain how we take actions based upon beliefs–and how our beliefs, in turn, lead us to select observational data.

Argyris 60
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Effectively Influencing Decision Makers: Ensuring That Your Knowledge Makes a Difference

Marshall Goldsmith

Many knowledge workers have years of education and experience in training for their positions, yet have almost no training in how to effectively influence decision makers. Former Harvard Professor Chris Argyris pointed out how “upward feedback” often turns into “upward buck-passing”. We also become happier!

Influence 139