Creating a Culture of Unconditional Love
Harvard Business Review
JANUARY 8, 2014
As soon I walked on stage, the audience of some 200 of colleagues went dead silent, waiting to hear what I would say. As Peter Drucker put it, “culture eats strategy over breakfast” Just take a look at Southwest Airlines, the company which saw the greatest value expansion in the S&P 500 between 1971 and 2001.
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