article thumbnail

New Ways to Collaborate for Process Improvement

Harvard Business Review

In a two-part event, employees in WorldJam 2004 first brainstormed solutions to increase growth and innovation, resulting in 191 pragmatic ideas. Power ranks Ford the highest in initial quality among non-luxury automotive brands. Strong support from company leadership drove membership to over 1,000 by the end of 2010.

Process 15
article thumbnail

How Atrius Health Is Making the Shift from Volume to Value

Harvard Business Review

The team used an outside consultant with experience in automotive product design to train and coach the leader and team members in the new capability. All of the individuals were hand-picked to ensure highly divergent thinking, a desire to disrupt status quo, and comfort with ambiguity, among other core competencies.