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The Most (and Least) Empathetic Companies

Harvard Business Review

Automotive. Automotive. Barratt Developments. Automotive. United Parcel Service. Automotive. Automotive. Automotive. Automotive. Automotive. Automotive. Technology. Tesla Motor. Alphabet (Google). Technology. Procter & Gamble. Consumer Goods. Technology. Walt Disney.

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Why You Should Question Your Culture

Harvard Business Review

The truth is that most leaders don't know how to develop a useful picture of their organization's culture, which is why they resort to platitudes. For example, a large automotive parts company had just completed a merger, and the senior team — made up of leaders from both firms — struggled with making decisions.

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