Benchmarking, Conflict of Interest, Newsletter and Technology

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Benchmarking

Conflict of Interest

Newsletter

Technology

Departed Client Analysis: Opening Formal Channels of Feedback to Improve Customer Retention

Strategy Driven

JULY 20, 2012

Benchmark Your Feedback Step 8. The source of much of this faulty information is client service personnel, who ultimately are not in an objective position to gather and share unbiased feedback, due to factors such as personal client relationships and potential conflicts of interest. Consider leaving a comment!

Analysis

Analysis Conflict of Interest Benchmarking Learning-by-Doing

The Big Picture of Business – Business Lessons to be Learned from the Enron Scandal

Strategy Driven

MARCH 11, 2011

The company did more than 4,000 deals…most risky and without research, planning and benchmarking. Without Strategic Planning, there is no benchmarking of specific tactics. There was a conflict of interest in alliance with Enron…not objective enough. The term ‘audit’ is too micro-niche and limited.

Strategic Planning

Strategic Planning Committee Golden Handcuff Media

Leadership Digital

Departed Client Analysis: Opening Formal Channels of Feedback to Improve Customer Retention

The Big Picture of Business – Business Lessons to be Learned from the Enron Scandal

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