The Mayo Clinic Model for Running a Value-Improvement Program
Harvard Business Review
OCTOBER 22, 2015
The HBS team has been using Time-Driven Activity-Based Costing (TDABC), an approach initially proposed by one of us (Bob Kaplan) and Michael Porter, to help providers pursue the value-based delivery of care. Unfortunately, fewer than 20% of patients had completed both pre- and post-operative surveys.
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