When Does the Buck Stop?
Harvard Business Review
MAY 10, 2011
From 1998 to 2005, J&J ranked at the top of Harris Interactive's National Corporate Reputation Survey , and in 2008 Barron's named it the world's most respected company. He shook up the management of J&J's consumer arm, replacing former consumer chief Colleen Goggins with a 30-year veteran insider. Weldon did take action.
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