Goldilocks, The Three Bears, And Effective Goal Setting
Terry Starbucker
FEBRUARY 13, 2011
Once upon a time, there was a little girl called Goldilocks…… I’ve done a lot of budgeting, planning, and goal setting over the course of my career. This was a goal typically tied to an operating metric, like the Net Promoter Score, or the company’s “fault rate&# (i.e. If we hit it, we raised it.
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