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Creating Customer Focused Teams, Part 2

Strategy Driven

With humor, real-world examples, and step-by-step guides, the book explains: How to make mission, values, and BHAGS relevant to daily organizational life. Leadership and/or members are all screwed up. Performance standards hammered out. Shared leadership. Seven essential rules for effective strategic planning.

Team 64
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Creating Customer Focused Teams, Part 3

Strategy Driven

With humor, real-world examples, and step-by-step guides, the book explains: How to make mission, values, and BHAGS relevant to daily organizational life. In order to move to Stage 3, the team must hammer out the performance standards and commitment to achieving them. Seven essential rules for effective strategic planning.

Team 58