Bots That Can Talk Will Help Us Get More Value from Analytics
Harvard Business Review
NOVEMBER 24, 2016
And yet research from TDWI states that at organizations where 50% of employees have access to business intelligence tools, only 20% of that group actually use them. I know a company in the financial services industry that has a staggering 13,000 employees in its call center. Another challenge is low rates of data literacy.
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