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Do Your Business Process Metrics Measure Up?

Strategy Driven

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. These should be results that provide value to the customer. Want to learn more about BPM metrics? Books typically valued from $14.95 – $29.95

Metrics 51
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Macro Maps Help You Align Processes and Strategy

Strategy Driven

Shelley Sweet, the Founder and President of I 4 Process , and author of The BPI Blueprint , is a highly respected BPM Practitioner. Want to learn more about BPM metrics? Books typically valued from $14.95 – $29.95 Book value is not guaranteed. And it doesn’t take that long to build. About the Author.

Process 57
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Five Coaching Tips to Help Business Process Management Leaders Succeed

Strategy Driven

When organizations want to build a process culture, they need to identify leaders for each process improvement effort—namely an Executive Sponsor, Process Owner, Project Lead and Business Process Management (BPM) Team Facilitator. Remember that the Executive Sponsor and Process Owner may be new to these BPM roles. What’s in it for Me?

BPM 56