Business Intelligence Call Center Execution Marketing 
Harvard Business Review
MAY 2, 2012
Business executives are unaware of the extent to which their staffs routinely reinvent the wheel to get the information they need. Everyone from product managers, to call center reps, to the front-line worker in the branch or store uses information to make decisions. It's a hidden cost, and a growing one. And in a Web 2.0
Strategy Driven
DECEMBER 15, 2010
StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. SAS – Providing organizations with THE POWER TO KNOW ® SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market.
Expert insights. Personalized for you.
14 
Let's personalize your content