Make Your Company Customer-Centric – and Increase Profitability by a Whopping 75 Percent
Strategy Driven
DECEMBER 2, 2019
In the business world, focusing strictly on a digital experience will eliminate customer loyalty and emotional connection to a brand. But businesses need to provide it in moderation and not at the cost of the human experience. 8, 2019), he shows readers how to attain meaningful, lasting relationships with customers.
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