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Top 10 US Cities to Capture Small Business Recovery Act Dollars.

Women on Business

Your federal small business loan can fund a call center and answering service , linking local talent to employers nationwide. Detroit , MI With the auto industry and heavy manufacturing in decline, Detroit is using its stimulus dollars to combat soaring unemployment.

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3 Emerging Alternatives to Traditional Hiring Methods

Harvard Business Review

These three dimensions of employability and career success have strong links with broad psychological traits. Large call centers are pioneers in this area — for years, they’ve tracked the number of calls and breaks employees take and the customer ratings for each call.

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